Question 1

1. Is the website preview really 100% free with no card required?

Accepted Answer

Yes. You do not enter any payment or card details to request your preview. We prepare a personalized homepage concept for your business within 24 hours so you can inspect the design on your phone or computer first. If you decide not to go ahead, you simply walk away owing £0.

Question 2

2. What is the difference between the 24-hour preview and the completed live website?

Accepted Answer

Your 24-hour preview is a personalized interactive homepage concept tailored to your trade, business name, and local area so you can evaluate our design quality upfront. Once you approve the preview and choose a plan, we complete the full build—adding your specific service descriptions, real job photos, accreditation logos, live enquiry form, click-to-call buttons, and custom domain connection.

Question 3

3. What happens step-by-step after I approve my preview?

Accepted Answer

First, we confirm any wording tweaks, service sections, and job photos you want included. Second, we complete and test your full mobile-friendly website across phones and tablets. Third, we connect your .co.uk or .com domain name, activate fast UK cloud hosting and SSL encryption, and put your website live.

Question 4

4. Do I legally own my domain name?

Accepted Answer

Yes, 100%. You always own your business domain name. If you already own a domain, we connect it to your new website for free while it stays in your registrar account. If you need a new standard .co.uk or .com domain, we register it in your name (included free for 12 months on the £225/year Annual Plan, or registered at standard cost of ~£10/year on the £25/month Monthly Plan).

Question 5

5. What happens if I want to cancel my subscription?

Accepted Answer

On the £25/month plan, there is no minimum lock-in contract—you can cancel anytime by giving 7 days' notice before your next monthly billing date. If you ever cancel, we help point or transfer your domain name wherever you choose at no exit fee. Annual plans cover 12 months of hosting and care upfront (giving you 3 months free) and can be cancelled anytime before annual renewal.

Question 6

6. How do I request text or job photo changes once my site is live?

Accepted Answer

Simply send your new job photos, service updates, or pricing edits directly to us on WhatsApp or by email. The £25/month plan includes up to 2 content or photo updates every month, and the £225/year Annual Plan includes unlimited text and job photo updates year-round.

Question 7

7. Is web hosting and SSL security included in the £25/mo and £225/yr price?

Accepted Answer

Yes. Both plans include fast UK cloud hosting, SSL security encryption (the padlock in the browser bar), uptime monitoring, and ongoing technical maintenance.

Question 8

8. Are there any hidden setup fees or surprise charges?

Accepted Answer

None. Website design and setup are £0 upfront on both our £25/month and £225/year Founding Partner plans. Everything included in each plan is clearly listed in our Transparent Plan Terms table above.

Question 9

9. I already have an outdated website and domain—can you redesign it and keep my domain?

Accepted Answer

Yes. Tell us your current website address when requesting your free preview. We will design a fresh, modern replacement concept for you to review first, and once approved, we smoothly switch your existing domain over to the new site without losing your web address.

Question 10

10. Do you set up local SEO so customers can find my business on Google?

Accepted Answer

Every website we build includes foundational on-page local SEO: clean mobile-first page speed, trade-specific headings, town and service-area keywords, meta titles and descriptions, and LocalBusiness structured data so Google clearly understands what trade you offer and which UK towns you cover.